Organizational Governance

Dr. Hojjat Salmasian, CDAO and leader of AI at Children's Hospital of Philadelphia, discusses the first steps toward an AI strategy for hospitals and health systems as well as the key elements needed.

WakeMed Health & Hospitals IS project manager Elizabeth Murumalla discusses the health system's deployment of genAI and predictive modeling and its collaboration with Epic to manage challenges.

MaineHealth's Lizzy Mulcahy, DNP, and Dr. Tracy Jalbuena discuss the importance of sharing data with stakeholders and partners as well as how to get more patients involved and interested.

Narayana Health has also reduced administrative workload by over 50%.

Semarang Medical Center Telogorejo Hospital has been recognised for simplifying the patient journey using mobile and EMR technologies.

Because of this, Bethsaida Hospital Serang has also achieved 96% patient satisfaction.

Challenges such as workforce shortages that are not getting any better and tight funding are driving the healthcare industry toward AI deployment, says Rob Havasy, HIMSS senior director of informatics strategy.

Clinicians need to have integrity with how they present AI tools to their teams, focusing on how those tools can solve problems, says Josh Wymer, chief health information and data strategy officer at the Missouri Department of Health and Senior Services.

The struggle is that "you can't just plop something in the middle of a system even though it has good effectiveness and expect people to change their behavior or trust it," says Dr. Cole Zanetti at Rocky Vista University College of Osteopathic Medicine.

During an EHR transition, it is essential to keep the patient at the center of the transition, ensuring collaboration with clinicians and patients is done early, says Epic Emeritus CIO Kelli Garrison, founder and CEO of Verdant Consulting.