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Hyro raises $45M for AI agent platform in healthcare
By Anthony Vecchione | 11:10 am | October 22, 2025
The funds will be used to accelerate the company's growth of administrative, operational and clinical AI agents.
Yuriy Kotlyar at American Health Connection_Illustration of call center workers by Iryna Alekseienko/iStock/Getty Images Plus
Call center impact on revenue cycle management
By HIMSS TV | 10:52 am | December 03, 2024
Call centers are revenue-generating tools for healthcare facilities, rather than expense centers. AI can be used for workforce management to project volume fluctuations, says Yuriy Kotlyar, cofounder and CEO of American Health Connection.  
For Providence St. Joseph, patient engagement begins with a call center
By Jonah Comstock | 02:49 pm | May 17, 2019
The health system combines high tech and high touch to improve patient experience — and dramatically increase appointment booking.