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GPT-enabled conversational AI provider Hyro announced $45 million in funding, led by Healthier Capital, with participation from Norwest; Define Ventures; Bon Secours Mercy Health; and ServiceNow Ventures, the investment arm of ServiceNow.
The funding comes 10 months after Hyro's preceding raise, bringing total funding to $95 million.
WHAT IT DOES
Hyro provides a conversational AI-enabled call center for providers that allows for automated conversations with patients.
Additionally, it also provides real-time analytics, insights from patient interactions and a GPT-powered assistant, Spot, that offers explainability around AI outputs.
The funds will be used to expedite Hyro's development of administrative, operational and clinical AI agents aimed at streamlining healthcare consumer access across digital and voice channels.
"After another 10 months of strong execution, landing new enterprise customers and expanding relationships with existing ones, we decided to bring on additional capital to further our mission of improving patient access to care and driving operational excellence for health systems," Israel Krush, CEO and cofounder of Hyro, said in a statement.
"This new funding round reflects the industry's growing trust in our approach. With support from both new strategic investors and long-time partners, we are well-positioned to expand across new specialties and segments throughout the healthcare ecosystem."
MARKET SNAPSHOT
In September, Hyro partnered with Sutter Health to incorporate its AI-powered patient communication tools into Sutter Health's workflow. Sutter Health used Hyro's platform as a communication tool for patients, which allowed them to access self-service options 24/7 via chat, voice or SMS.
In 2024, Hyro finalized an extension of its Series B funding round. The company told MobiHealthNews that the total Series B funding equated to $35 million, bringing the company's total raise to $50 million at the time.
In 2023, Artera, formerly Well Health, partnered with Hyro to launch Artera Care Assist, an AI-powered virtual assistant that can be embedded into health providers' websites to answer common patient questions.
That same year, Hyro raised $20 million in Series B funding led by Macquarie Capital, bringing the company's total funding to $35 million. Hyro used the funds to increase its workforce and enhance its AI-enabled call center, mobile and web offerings. It also expanded its strategic partnerships and use cases.
