Northwell Health
Provider organizations have missed the mark with patient experience in the past, but involving patient voices on panels and "listening tours" may be key to improving in the future.
Medicaid patients enrolled in Northwell's Health Home care coordination platform will be matched with community organizations able to address their non-medical needs.
At the Cleveland Clinic Patient Experience Summit last week, Northwell leadership shared lessons learned.
Plus, tips for pitching a startup and deals from Northwell, Brigham and Women's.
Also: Advanced ICU Care signs with Hospital Sisters Health System; Cigna and Omada Health expand their relationship.
Northwell CEO Michael Dowling says the new drive in healthcare will be consumer-focused technolgoies.