Operations

Columbia University Associate Dean of AI Stephen Ferrara, who is past president of the American Association of Nurse Practitioners, says getting buy-in requires building AI literacy and educating nurses on "what AI can do, and what it can't".

Inbox Health's patient billing team will be responsible for overseeing inbound calls, chat and email for CHE Behavioral Health Services' patient queries.

Wooster Community Hospital Health System CIO Eric Gasser, RN, discusses ways that IT leaders can more effectively work with nurses and help solve major challenges.

Sukrti Nagpal, deputy chief medical officer of virtual care provider Doccla, and Yosef Safi Harb, founder and CEO of health monitoring company Happitech, discuss how the companies are working together to help patients at home and physicians.

Dr. Deepti Pandita, UC Irvine Health CMIO & VP of Clinical Informatics, says that "if you don't have governance, anything can fall apart," and discusses the need to engage a diverse multi-stakeholder group to vet every AI project that is deployed.

The financing comes on top of the company's $900 million annual research and development investment in the U.S.

The company's CEO defended its feature as a wellness tool under the 21st Century Cures Act, combating the FDA’s claim that it qualifies as a regulated medical device.

Kenrick Cato, nurse scientist, pediatric data and analytics, Children's Hospital of Philadelphia, says that nurses are excited about AI but are cautious and while they want help from AI, they don't want AI to do their job.

Megan Zakrewsky, VP of product for clinical data exchange at Veradigm, discusses how automating payer data exchange and reducing desktop crowding for providers supports decision-making and reduce burnout.

The company will use the funds to open a new headquarters in the Bay Area, scale its reach and platform, and expand its workforce.