Operations

Healthcare organizations are vulnerable to cyberattacks like phishing scams during IT upgrades and business restructuring. Security awareness is important during any changes, says Ven Auvaa, ArmorPoint's information security director.

Patients can get more access to their healthcare information when AI is used to translate patient notes in their chart into a patient-friendly language and format, says Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn.

Artificial intelligence gives Cedars-Sinai's clinicians EHR-supported diagnoses and treatment plan recommendations after patients complete virtual urgent care clinic intake questions in a structured chat.

AI can be used as a tool to provide patients and their families with more information, faster access and more affordable care, says Laura Cooley, editor in chief of the Journal of Patient Experience.

Managing AI agents and prompt engineering is not like standard software engineering, and no one has really figured out how to do it at scale reliably yet, says Dr. Lukasz Kowalczyk, a gastroenterologist and CEO of Soothien HealthTech Advisory.

The news comes alongside the U.S. Department of Defense’s announcement of $200 million contracts awarded to xAI, Anthropic, Google and OpenAI for AI implementation.

Plaintiffs allege that CRISP and its subsidiary willfully infringed on patented technology by launching a copycat product after terminating a long-standing licensing agreement.

Agentic AI offers the potential to streamline clinical workflows, but healthcare organizations must carefully assess its risks to ensure safe and effective implementation.

In a panel discussion, IT professionals and health system executives discussed the challenges of implementing AI across diverse healthcare settings.

Mark Newman, founder and CEO of Nomi Health, recommends driving accountability on fully automating payments for primary care visits to providers. He says there is no reason why they should be delayed or slow.